Privacy Policy

Last Updated: July 23, 2026

Introduction

Pallet Vision ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit palletvision.com or portal.palletvision.com.

Information We Collect

We collect several types of information from and about users of our Website, including:

• Identity Data: Name, job title, and company name.
• Contact Data: Email address and phone number provided via contact forms.
• Technical Data: IP address, browser type, and usage patterns collected via cookies through HubSpot.
• Information collected during purchase: When you begin a purchase on our portal, we collect the contact information you provide (name and email address) together with details of your intended purchase (selected plan, billing cycle, hardware options, quantity, and quoted price). We collect this information even if you do not complete your purchase.

How We Use Your Information

We use the information we collect to:

• Provide you with information, products, or services that you request from us.
• Improve our website and user experience.
• If you begin but do not complete a purchase, follow up about your order, answer questions, and help you complete your purchase. You may opt out of this contact at any time (see "Your Choices" below).

Retention

Information collected from incomplete purchases is retained for up to 90 days from your last activity and then deleted, unless you complete a purchase or ask us to delete it sooner.

Your Choices

To opt out of follow-up contact, or to request deletion of information collected during an incomplete purchase, use the unsubscribe link in any follow-up message, or contact us at solutions@palletvision.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access. As a HubSpot-hosted site, we utilize industry-standard encryption and security protocols.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except to provide our services (e.g., our hosting provider, HubSpot).

To ask questions or comment about this privacy policy and our privacy practices, contact us at solutions@palletvision.com.